Shipping policy
Last updated: October 24, 2026
Every piece in our shop is made to order, just for you. Before a painting is offered here, we restore it one by one, retouching the damage that time has left on the image, much of it in Photoshop, and we crop every size separately, checking each crop so that faces, figures and the composition stay in the picture. When you order, your piece is made at a partner studio, usually the one nearest to you, and shipped straight to your door. Here is where we deliver, what it costs and how long it takes.
Where we deliver
- Art Prints, Gallery Canvases and Framed Canvases: the United States, Canada, the United Kingdom, Australia and the European Union (except Cyprus). A few of our largest canvas sizes can be delivered within the EU only to Germany and Spain; see "Shipping costs" below. The 30 × 30 in Art Print ships to the United States only.
- Framed Art Prints and Matted Fine Art Prints: the United States, the United Kingdom and the European Union (except Cyprus). These two formats aren't available for Canada or Australia, and the 20 × 28 in (50 × 70 cm) matted size, in either orientation, isn't available for Malta.
- T-shirts: all of the countries above, plus New Zealand, Switzerland, Japan, South Korea, Taiwan, Hong Kong, Macao, Singapore, Bahrain, Kuwait, Qatar, Saudi Arabia, the United Arab Emirates, Colombia, Peru and the Dominican Republic.
EU countries we deliver to: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
A small number of artworks and sizes aren't available in every country. If an item can't be delivered to your address, checkout will tell you before you pay. In the rare case that we can't make or deliver an order after it's placed, we'll contact you and offer a different size or format, or a full refund.
Shipping costs
- Wall art: free shipping on prints, frames and most canvases, to every country we deliver them to. The only exceptions are certain large canvas sizes sent to the EU, listed below.
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Large canvases to the EU: a shipping charge of US$42.90 per order applies when one or more of these sizes are delivered to an EU address:
- Gallery Canvas 20 × 40, 24 × 48, 30 × 30, 30 × 40, 32 × 32, 32 × 48, 36 × 36 and 36 × 48 in, and Framed Canvas 24 × 48, 30 × 30 and 32 × 32 in: delivered to every EU country listed above.
- Gallery Canvas 30 × 60 in, and Framed Canvas 30 × 60, 32 × 48 and 36 × 36 in: within the EU, delivered to Germany and Spain only.
- T-shirts: free shipping to the United States, the United Kingdom and most EU countries. Elsewhere, one flat rate applies per order: US$3.50 to Canada, Denmark, Estonia, Finland, Ireland, Latvia, Lithuania and Sweden; US$4.75 to Australia and New Zealand; and US$9.99 to all other t-shirt destinations.
Any shipping charge is shown at checkout, in your local currency, before you pay.
How long it takes
Your delivery time is the production time plus the shipping time. The times below are in business days (Monday to Friday, excluding public holidays). They are estimates, not guarantees.
Production, before your order ships
- Art Prints, Gallery Canvases and Framed Canvases: usually 2–5 business days
- Framed Art Prints and Matted Fine Art Prints: usually 3–8 business days. We review each of these orders ourselves before it goes to print, and that review is included in this estimate.
- T-shirts: usually 1–3 business days
From mid-November through December, production can take up to 10 business days.
Shipping, after your order leaves the studio
Wall art
- United States: 2–5 business days (Alaska and Hawaii: allow up to 12 extra business days)
- Canada: 2–5 business days
- United Kingdom: 1–3 business days
- European Union: usually 2–8 business days; up to 10 business days for Greece, the Nordic and Baltic countries and remote areas
- Australia: 3–6 business days
T-shirts
- United States: 2–6 business days
- United Kingdom: 2–4 business days
- European Union: usually 3–8 business days; some orders ship from the United States and can take up to 30 business days
- Canada, Australia and New Zealand: usually 10–30 business days
- All other destinations: 10–30 business days
Where your order is made
We work with professional print studios in several countries, and each order usually goes to the one nearest to you. Art Prints and canvases are made in the United States, Canada, the United Kingdom, Spain or Australia. Framed Art Prints and Matted Fine Art Prints are made in the United States, the United Kingdom or mainland Europe. T-shirts are printed by our apparel partners, with each order sent to a print shop near its destination wherever possible.
Art Prints ship rolled, ready for the frame of your choice. Canvases, Framed Art Prints and Matted Fine Art Prints arrive ready to hang, with hanging hardware attached. If your order contains different formats or t-shirts, they're made in different studios and arrive in separate packages, sometimes a few days apart.
Tracking
When your order ships, we'll email you the shipping details, with tracking wherever the carrier provides it. On a few routes, tracking may stop once the package is handed to the local postal service. If you'd like an update at any time, email us and we'll check on your order for you.
Taxes, duties and customs
Our prices don't include sales tax, VAT or import duties. Where tax applies to your order, it's calculated and shown at checkout before you pay.
Wall art is normally made in the same region it's delivered to, so in most cases it doesn't cross a customs border. We can't guarantee this for every order or every area; some territories, such as the Canary Islands, have their own customs rules. Depending on where they're printed, t-shirts may cross a customs border (some EU orders ship from the United States), and your local customs office may charge import duties, taxes or handling fees on delivery. These charges are the recipient's responsibility, and we can't refund packages that are refused, or returned because these charges weren't paid.
Please check your address
Please make sure your shipping address is complete and correct before you order. Orders can go into production soon after they're placed, so we can only update an address if you email us right away and production hasn't started yet. If a package is returned or lost because the address was incomplete or incorrect, we can send it again, but the replacement and its shipping will be charged to you.
If you use a parcel-forwarding service, our responsibility for loss or damage ends when the package is delivered to the forwarder's address.
Delays, lost and missing packages
Carriers can be slowed down by holidays, weather or customs checks, and we can't offer refunds for delays alone. If a package goes missing:
- Lost in transit: if your order hasn't arrived by the end of its estimated delivery window, or its tracking hasn't changed for 10 business days, please email us, no later than 30 days after the estimated delivery date. We'll open a claim with the carrier and, if the package is confirmed lost, reprint and resend your order at no cost, or refund you in full if a replacement isn't possible.
- Marked as delivered, but not received: please check with your neighbors, your building's mail room and your local post office, then email us within 7 days of the delivery date. We'll open a claim with the carrier and do our best to help, but we can't guarantee a replacement for a package confirmed as delivered to the address given at checkout.
Questions
Email us at info@archaeologyart.shop with your order number, or use our contact page. We read every message and reply personally. For damaged or incorrect items, please see our Refund Policy.
archaeologyart LLC