100% SATISFACTION GUARANTEE:
We stand behind our products. If you're not completely satisfied with your purchase, contact us within 30 days and we'll make it right. Your satisfaction is our top priority.
SHIPPING INFORMATION:
• Standard Shipping (5-7 Business Days)
• Expedited Shipping (3-4 Business Days)
• Express Shipping (1-2 Business Days)
• All orders are processed within 2-3 business days.
FREE SHIPPING:
Enjoy free standard shipping on all orders over $50 within the contiguous United States.
ORDER TRACKING:
Once your order ships, you'll receive an email with a tracking number. Use this to monitor your shipment's progress at any time.
RETURN POLICY:
• Items must be returned within 30 days of delivery.
• Products must be in original condition: unworn, unwashed, and with all tags attached.
• Final sale items are non-returnable.
• We cover return shipping costs for defective items. For other returns, a prepaid label is available at a flat rate of $5.99.
HOW TO INITIATE A RETURN:
• Email us at support@store.com with your order number and reason for return.
• We'll send you return instructions within 1-2 business days.
• Pack items securely and attach the return label.
EXCHANGES:
We offer exchanges for different sizes or colors of the same item. Contact us to arrange an exchange, and we'll reserve the new item while we process your return.
INTERNATIONAL SHIPPING:
We currently ship to select international destinations. International orders may be subject to customs fees and import duties, which are the responsibility of the recipient. Delivery times vary by location.
DAMAGED OR DEFECTIVE ITEMS:
If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the damage. We'll send a replacement at no additional cost.